Commissioning and Testing

The commissioning process ensures that the completed installation is inspected, tested, adjusted and regulated to guarantee the system operates as per the conditions intended by the designer. At Flexnet we aim to deliver a consistently high level of end product. Flexnet’s testing and commissioning provides services that promote long-term and efficient operation. Acceptance testing determines that each piece of equipment is ready for energization and that it will operate as designed and perform as an integral part of the system.

Project Management

The principal aim of Flexnet, with respect to each project, is the successful combination of individual costing, timing and quality targets. These targets are intricately connected and, occasionally, competitive. Project Management involves decision making, organization, planning, budgeting, coordination of actions, communication and control. All these actions are taken up for attaining the aims of the project agreed in the context of a complex, dynamic and highly volatile environment full of risks. For the coordination of each project, Flexnet applies widely acclaimed project management, quality assurance and risk management methodologies assisted by the extensive know-how of its personnel, associates and the use of special technical tools.

Studies

Flexnet resumes the conduct of studies for the realization, the development and the optimization of Solutions - Applications in the fields of Telecommunications, of Information Technology, of Security and Survelliance Systems and of Electromechanical Infrastructrures. More specifically the company provides:

• Conduct of Feasibility Study
• Design and Planning of Solutions - Applications
• Implementation Methodology

Implementation

Flexnet resumes the implementation of projects on a “turn-key” basis. Flexnet provides the following services:

• Site Survey
• Equipment physical Installation
• Works supervision and Monitoring with Security Engineer and Supervision Engineer
• Testing and Measurements of passive equipment
• Set into operation of active equipment
• Good Operation Certification
• Equipment in Operation Handing-over and Acceptance Procedure to the customer

Technical Support

Flexnet provides Good Operation Guarantee for its installed equipment and the implemented applications. During the Guarantee period Flexnet provides maintenance and technical support services preserving the installed equipment in perfect condition. Furthermore, the company preservers suitable stock of spare parts for the immediate repair of faults securing the most efficient functioning of the installations. After the end of the Guarantee period, Flexnet can continue providing maintenance and technical support services under one of the following schemes:

• within a Maintenance Contract (with terms and conditions according to customer requirements)
• On-call requests
Indicatively, the following maintenance and technical support services are mentioned:
• Call Center 7x24x365
• Remote Support, 1st and 2nd Level
• Test and repair laboratory
• Support of software
• Corrective Maintenance. Dispatch on-site of experienced and certified personnel within predefined and agreed response time from fault announcement
• Preventive Maintenance with on-site visit of maintenance engineers at installation site
• Spare parts/ Logistics Management
• Consulting services for the equipment optimization and exploitation
• Software updates
• Training of customer’s personnel

Training

Within the frame and scope of keeping its partners up-to-date, Flexnet hosts informative seminars for the new products range and series, in accordance with the new technology developments. Furthermore, the training seminars organized by the company are focused on the specific customer needs and they are conducted either at Flexnet offices or at the customer premises. The training seminars are conducted by certified company engineers aiming to transfer the know-how for the efficient operation of the installed equipment and for its full utilization and exploitation.