Quality Policy

 Quality is an integral part of test-flexnet’s corporate philosophy. test-flexnet has been certified with ISO 9001: 2015 quality assurance certificate for design, development, supply, installation place in Operation, Material and Services of Support and Maintenance, Completed Systems of Telecommunications, Information Technology and Security Systems, aiming at the complete customers service in order to provide high-quality products and services, complying with regulatory and legislative requirements and the ongoing effort to improve both the offer products & services, along with the Quality Management System the same. test-flexnet is also certified according to ISO 27001: 2013, having the capability to manage integrated and effective the security, the integrity and the availability of information.

The Management of the Company issues the present Policy in order to state its absolute commitment to:

  • A continuous striving for the provision of accurate and integrated solutions to clients
  • Satisfy the demands and expectations of the clients
  • Innovative new services/goods of high quality
  • Adopting of fair practices
  • Compliance with new legislative demands
  • A continuous improvement of the effectiveness in functioning/operating of the company

With the aim of achieving the above mentioned, the Management has been planning, applying and continuously improving of an integrated System of Quality Management according to the demands of the International Standards ISO 9001:2015, foreseeing that:

 

The company provides all of resources and means that required for the provision of designated quality of goods/services.

  • The provided, well-meant and implicit, goods/services satisfy the demands and expectations of clients, as well as comply with the existing legislation.
  • The quality of goods/services is consistent and always according to company’s internal standards or the standards accorded with clients.
  • The working environment is suitable for company’s operation and complies with legislative demands.
  • The operation of company is, also, guided, by a frame that establishes and reviews of the targets related to goods/services and activities, as well as to effectiveness and efficiency.
  • The present Policy is disseminated and understood within the company and to the external partners of the company and is being reviewed by the Management as to its compliance.

test-flexnet ensures that this Quality Policy is understood, implemented and maintained at all levels of the organization, under the responsibility of the Managing Director and the continuous supervision by the Quality Assurance Manager.

 

General Manager, 02/05/2018